Sometimes the emails can seem overwhelming so here are a few ways that I like to deal with them.
1.Keep your newsletter subscriptions under control. What may have been useful at one point may now be redundant. Do unsubscribe if it is no longer useful. That goes for my ‘Top Tips for Accountants’ and ‘Top Tips for Business Owners’ too; I have to earn my place in your inbox because I know how busy you are.
2. Move all items for reading to a separate folder. But, as you will probably never get around to reading them, it might make more sense to delete or unsubscribe. Be brutal
3. Use Calendly app to set up meetings and calls. I use the free app which only gives you one length of timeslot. The paid version will allow you to set more meeting lengths and you can set it to build in travel times between your meetings.
4. When you’re starting to build up a bit of an email trail over a single issue then it is often easier to pick up the phone. I know it’s a big deal for an introvert but really, it will save soooo much time.
Give it a try and let me know how you get on
Xero are currently running a series of posts on hints and tips to get more out of their software. I’ll collate the links and post them all here
1.Xero mobile app for your clients to do their bookkeeping while out and about. This may be less intimidating for many businesses than the full functionality of the main software. Raise invoices in site and collect payment instantly by card with an app like iZettle. https://m.youtube.com/watch?v=-2ZRwaup1Gk
2. Invoice reminders can help you chase debts even when you’re busy. (For even more functionality consider add on Chaser.io) https://m.youtube.com/watch?feature=youtu.be&v=vZJ6MGzATmM
When I was small I lost my voice.
Even back then I was an optimistic little thing and I was pleased that it was my voice and not my eyesight, because I loved to read. (Perhaps it was reading too much Pollyanna that led to such a positive outlook on life). Even in the doctor’s waiting room I began to make plans about how I would communicate everything in writing and learn sign language.
All this activity because nobody had explained that my laryngitis was only temporary. Nobody thought to tell me because all the grown ups already knew.
How often do we do this to clients?
It’s not just a question of jargon. How often do we do it with our own team? Do you, like me, drop an idea on them and then race on ahead with the implementation without allowing them to digest things first?
How often do we leap ahead of their understanding when we have conversations with our partners?
Conversations should be two way which means allowing time for people to question. Or keep an eye out for signs that they’re not keeping up so you can step back a little and continue the journey together.